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Communication - it's about making an impact on your audience. And if your message doesn't impress readers, you risk losing them.

As a formally trained journalist, I approach each communications project like a reporter would -- looking for the "hook" that compels readers to take notice. So whether it's a new product press release, an online newsletter for top-tier customers or a revamp of Web site copy, I write to draw readers in and keep them long enough to hear the message.

Areas of expertise include: